Hassle-Free Return Process.New* Sassy Secret’s Easy Return Process
1. Contact Customer Service via email – customerservice@sassysecret.com
2. Customer service will review your return
3. If approved you’ll receive an email with a return form to complete and ship back to us
4. When returned you’ll receive an email with a Store Credit Code
NEW! No Restocking Fee* On Returns!
To ensure all our customers are satisfied with their purchase, Sassy Secret now offers hassle-free returns for eligible purchases for store credit. We are aware of the difficulty of purchasing a Lace Wig online without the opportunity of experiencing it first-hand, so we offer a first time NO RESTOCKING FEE on returns for Store Credit Only. Please take the time to read the full details below of how returns are processed.
**If customer requests a cash refund there will be a 20% restock fee on synthetic wigs, 30% on bundles & human hair wigs**