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Sassy Secret Shipping and Delivery Time frames

All In-Stock lace wigs process within 1 business day!
For expected delivery times, please refer to the chart below. For faster and more reliable delivery service, Sassy Secret now uses UPS for all shipments of products to our customers.

Service

Days

Time

Next Day Air

1 Business Day

10:30am - 12:00pm

Next Day Air Saver

1 Business Day

3pm-4:30pm

2nd Day Air

2 Business Days

By 8pm

Ground

1-6 Business Days

By 8pm


Domestic Shipping


For domestic shipping we use UPS only, all orders will require Signature Confirmation upon delivery. UPS will leave a notice if no one is available to sign for the package. Customer is then responsible to make arrangements for pick up if final attempts to deliver have been made. The customer is responsible for signing for their package. Sassy Secret is not responsible if someone other than you signs for your package, or if the package gets lost or stolen.

P.O.Boxes

When having your order shipped to a P.O.Box you MUST put the POST OFFICE'S physical address in the first address line and the P.O.Box number in the second address line in order to guarantee proper delivery of your order. Please note that if you fail to do this the package will be returned to our office and you will be responsible to pay the shipping cost to ship the package back out.

Saturday Deliveries
Normally UPS does not deliver on Saturdays, however they do offer this service for an additional $15 fee. If you need your order to be delivered on a Saturday please contact us immediately after placing your order so we can make those adjustments.


APO/FPO
APO/FPO are shipped by the United States Postal Service (USPS) only, and will also require Signature Confirmation upon delivery


*Important Notice about Express Shipping: All orders placed before 8am Central Standard Time will ship on the same day. Any orders placed after 8am CST will ship out the next business day. Next Day Air and Next Day Air Saver orders will need to be placed by 8am Thursday for delivery by Friday. For 2nd Day Air shipping, orders must be placed by 8am CST Wednesday to be able to be received by Friday. 2nd Day Air orders place after 8am CST Wednesday will arrive the following Monday.


International Shipping


Sassy Secret uses the United States Postal Service (USPS), UPS, and DHL for international shipments. (Please refer to the chart below).
International orders are subject to duties and taxes according to the their country of origin. Sassy Secret is not responsible for duties and taxes. The s
ame shipping rules and guidelines apply (See Above).


Delivery Time frames for International Shipping Options

Shipping Method Estimated delivery time from time of Shipment* Shipping Charge
USPS Priority International 6-10 Days Calculated Live
USPS Express International 3-5 Days Calculated Live
USP Worldwide Expedited 1-3 Business Days Calculated Live
DHL Express 1-3 Business Days Calculated Live

*Important Notice about International Shipping: All international customers responsible for the payment of any duties and taxes according to the their country of origin. APO/FPO are shipped by the United States Postal Service (USPS) only.


Risk of Loss: Once packages are picked up from our office by the carrier, the risk of loss is passed to the customer. Sassy Secret is not liable for any packages that do not get delivered to customer. If requested, we will contact the carrier and assist the customer with finding the package. Sassy Secret is not liable and will not refund any transaction due to lost or stolen packages.